Sona Medspa - Scar removal didn't see results

I was mislead in my consultation.I wanted to remove or Minimize my acne scars.

She only told me about 3 sessions and it was a package. That's what I paid for. They only took 1 picture on the first day. I had to ask for a final picture done.

After getting all my sessions done I don't see a difference so I talk to the manager. She tells me it takes about 6 sessions. I was only told about 3.

I asked for my pictures to be sent to me and they still haven't after 2 months.I feel my experience was unprofessional and I want a refund for not seeing any results.

This review is a subjective opinion of a user.
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More Review Details

Price Affordability
Product or Service Quality
Diversity of Products or Services
Discounts and Special Offers
Customer service
Value for money

  • What I liked
      No items
  • What I disliked
    • Glamorized the consultations so you would buy the product

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Review category
Beauty Centers and Spas
review #831978 by

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