Gallatin, Tennessee
1 comment
Not resolved

I was mislead in my consultation.I wanted to remove or Minimize my acne scars.

She only told me about 3 sessions and it was a package. That's what I paid for. They only took 1 picture on the first day. I had to ask for a final picture done.

After getting all my sessions done I don't see a difference so I talk to the manager. She tells me it takes about 6 sessions. I was only told about 3.

I asked for my pictures to be sent to me and they still haven't after 2 months.I feel my experience was unprofessional and I want a refund for not seeing any results.

Review about: Pixel.

I didn't like: Glamorized the consultations so you would buy the product.

Review #831978 is a subjective opinion of a user.

Product or Service Quality
Price Affordability
Discounts and Special Offers
Value for money
Customer service
Diversity of Products or Services
Reason of Review / Monetary Loss Bad quality / $1300
Preferred solution Full refund

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Fuquay Varina, North Carolina, United States #1201198

Please contact me. We have had a similar experience with Sona Medspa. Reach us direct at


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