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I went to Sona Med Spa a few years ago (back in 2016, I believe), and I thought they were going to do a successful job with the hair removal on my face and underarms. Well, apparently that hope was short-lived because their "hair removal" program ended up being a...
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Sona Medspa - Don’t use Sona med spa

Very disappointed in services ! injectables have my face looking deformed, poor customer service in that the person who injected me commented “well it’s not a facelift!” Some nerve after I spent over $1800 for treatment! I’m just pissed that I’m stuck till injectables wear off ! With a deformed face !
1.0
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Customer service
Discounts and Special Offers
Value for money
Website
#1298262
I called about a premotion and told them I was unable to make that day and they said no problem we will honor it the day of your appointment, great. First I get there and the billing was all confusing they did not know what they were doing.Then they told me I have to...
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#1292325
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Sona Medspa - Crooked at #>%£*

So you sign a contract saying you get touch ups as long as you want them for a great price. I do not care that someone bought them, they bought MY CONTRACT with the business and then break it. DO NOT GO TO SONA. You’ll never have the same tech twice and they are a huge rip off. Go somewhere that values your REPEAT business!
I liked
  • Technician was wonderful
I didn't like
  • Way they treated you if something went wrong
#1274342
While going through treatments, the staff was very friendly and helpful. However, I was sold a treatment for Venus Legacy that was over $4000 for the package. Ouch. I guess I should not have gotten sucked in because the cellulite on my legs looks the same as it did...
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1.1
#1272672
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Sona Medspa - Worst Botox Injections , LOPSIDED!!’

Had Botox injections by Crystal and she only injected one side of my forehead leaving me lopedsided looking and causing opposite side to have creased she didn’t even care to balance out product. Also Botox is weak, used already opened bottle no telling how long it sat out degrading. Doesn’t not know what she is doing, AVOID this place !!!!
1.0
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#1223154
Had it done in July 2017. Charge me 3000.00..i was told 2months, than 4 months would see results. I now look like am 6 months pregnant. It embrassing..I walk 5 miles each day,play Racketball and Tennis all year around and now people tell me how nice to see a pregnant...
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Anonymous
Nikki

Jazzy, I had the same results with their facial hair removal.Back in 2015, they promised me it would all be removed within seven treatments, and the cost was the same as yours...

1.0
#1203820
I paid for treatments to tighten the skin in my stomach area! Biggest scam ever! I was burned, bruised and shocked several times but was told it was a part of the process!! I complained and even reported them to the Arkansas Attorney Generals office. Sona Medspa would...
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#1200591
I could give you a bunch of reasons. They over charge for their product, they don't do a great job, they debited a greater amount then was contracted. The final straw however was when I arrived to my 1:40 appointment I found the building doors locked. I called the...
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#1196889
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Sona Medspa - I had the worst experience with sona spa located in

After I spent over $3000 for my face treatment ... didn't get any result ! They gave me a discount for my lips filler . I payed over $400 no result . After two weeks I go back to see if they fix it .. they told me pay another $500 !!!!. Wow so terrible service . on professional !!!!
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1193041